Terrible management and absurd policies - Customer Service Representative Foundever Employee Review

1.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home Making money No experience required High school education They send you equipment (that barely works)

Cons

If your power goes out or internet goes out it is your fault and you are given a penalty even if it is only out a few minutes. They can offer you a job, get you to sign everything then randomly rescind the offer without even warning you, leaving you unemployed (this has happened twice) They lower your pay whenever they want (mine has been lowered since I started) They give you no time off and if you have an emergency they penalize you They treat their employees like a number instead of a human being The managers are completely incompetent in every project and don’t do anything They provide no help or communication (it can take up to 2 weeks to get a response about an issue) The insurance they provide is terrible and doesn’t even cover prescriptions They will take advantage of you as much as possible and never promote you Their systems are all disorganized and barely work, making it nearly impossible to correctly solve issues They do not give you adequate training on any project If they can find a way to not pay you for your time, they will

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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