Sitel - A Prime Example Of What Not To Do - Customer Service Representative Foundever Employee Review

1.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

You can get a job here pretty much no matter who you are, whether you're fit to be in close quarters with others or not.

Cons

1) The pay sucks. 2) They take money from your pay at every opportunity, for every supposed "legitimate" reason. Having to pay for equipment that you need just to do your job being a prime example. 3) Character asassination and slander run rampant, and it is particularly sad to see it from management towards employees. 4) They literally don't want you to have a life outside of work. EVERYTHING needs to be Sitel, or centred around Sitel.

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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