- terrible pay
- managers who vastly underqualified and have no respect for the advisors
- long hours and short breaks
- disgusting shared headsets and hot desking
- rubbish progression prospects (even for an overqualified graduate)
- customers will make you cry and/or raise your blood pressure to unhealthy levels
- you'll get told off if you spend too long (i.e. over 4 minutes) in the toilet during your shift
- no premia for working weekends/bank holidays
- very difficult to book holiday
- they won't even give you a reference when you finally escape to another job