The worst experience of my professional career. No organization, no structure on developing a strategy.
I was loaded with more and more tasks over time that some days I had no time to take a lunch break. When I asked for salary increase due to the extended workload they stalled me for months, it of course created friction (professionally of course) and ended up with no pay raise.
Senior management praises and covers agents handling rare languages no matter how unethical they get, while ignoring the rest. It’s all quantity over quality.
Facilities are barely holding up with the number of people. When the project needs to grow there is always a rush on where to fit the agents, therefore they keep moving the workspaces around.
Gym operates after the midday — opens around 2 and closes at 6. When exactly do I go and exercise while I work 8 hours straight, covering the gym hours??
This company mentally and physically damaged me. Not recommended at all.