Work hard, Reward Low - Center Manager FedEx Office Employee Review

2.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Worked with many good people ...

Cons

but your growth depended much in how well you were liked and involved with the individuals making the decisions. Stand out with the people that matter and you will make a difference. 100% customer service based. Hotel based positions, Business Centers are career enders. A co-worker warned me before growing towards an open opportunity but inspite of the warnings and moved forward with the promotion and found myself at the beck and call of a Hotel Manager that made it clear he didnt want me running the business center in the Hotel. He reasons were clear to me but besides the point. Hotel clients that inturn would be the Business Center client for scheduled events, would be allowed to scream or verbally abuse not only myself and y staff but also the Hotel team. One bad word or itch on behalf of the said client you may as well pack up your ac closet office space... I left knowing I couldn't return back to following another career path with FedEx office and that I had waited several years of management and career growth. Don not make the same mistake I did.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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