Don't Bother with this side of the company - Customer Consultant FedEx Office Employee Review

2.0
Jul 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Steady work pace Some chance to gain computer knowledge Shipping discounts

Cons

They hire from outside the company more than promote. For most of the South East region any task they ask you to do involving a computer; you would be making more money working for any other company. The HR Reps for the region also do as little as possible to follow up on any inquiries or reports. They are willing to short store inventories which cost you sales metrics to make their numbers look better while simultanously writing you up for not selling enough. Willing to give away hundreds if not thousands of dollars in orders, but will write up employees for small mistakes.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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