Fairly decent place to work but with its fair share of issues. - Anonymous employee FedEx Office Employee Review

4.0
Jun 13, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits, above average vacation/sick policy and good pay. Training and advancement opportunities are sometimes available.

Cons

Health benefits have consistently gone down in quality and increased in costs. Still above average compared to most others but will become bellow average or worse if trend continues. Training for potential advancement is usually available but most employees in support roles will have to fight to have access to it and to be given time to take it. Certain departments / employees are woefully ineffective in their duties but since they have consistently set the bar so low with their past work they are rarely ever held accountable for the poor performance even if numerous complaints are made about it. In some situations due to complaints, a low performing employee will be laterally moved or promoted out of the their roll which is demoralizing to everyone else.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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