Center Consultant - Center Consultant FedEx Office Employee Review

2.0
Feb 26, 2018
Recommend
CEO approval
Business Outlook

Pros

This job will teach you what work really is. It's a fast, first sort-of-real job that will leave you feeling good some days. Great health benefits.

Cons

Customers are extremely demanding. Poor and unmotivated management. Unrealistic expectations for low pay. Long hours. Team members call out frequently. Serious lack of communication and training. Heavy constraints and expectations are not realistic for understaffed and underpaid employees = high turnover rate. Insincere word tracks for greeting customers and walking them through the "3C's". Reviews on a 5.0 scale are almost always 3.2 or less.

Explore other reviews about FedEx Office

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good company to work for, good benefits

Cons

its customer service. you will always have your jerks that will win.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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