Overworked and terrible mid-level to upper management - Anonymous employee Epicor Software Employee Review

1.0
Sep 18, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was ok, benefits were lacking. Office in Austin, TX is nice.

Cons

Current CAO is a horrible leader - demotivating, untrustworthy boss girl who is terrible with strategic planning. Accounting directors are useless yes-men with zero loyalty or backbone - who do not care about work life balance. They will work you 60-80 hours in accounting, then blame you for botched projects they fail to plan or staff. They hire outsourced non-accountants in Mexico but still expect US pedigree accounting level of work - and if they don't deliver, they expect managers to take on line work due to horrible staffing/planning. I saw friends of upper management get promoted 2 months from start, while people in the trenches working 2 years+ get shafted. Don't walk, run.

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Epicor Software Response
1y
Thank you for your review. We’re glad to hear you found the office environment in Austin, TX, to be nice. We understand that work-life balance is crucial, and it’s important to us that our teams feel supported by the company and by their leadership. At Epicor, we are committed to fostering a supportive work environment that promotes work-life balance and professional growth. We're committed to continuous improvement, and we take your feedback seriously. We encourage you to share more about your experience by reaching out to us at recruiting@epicor.com.

Explore other reviews about Epicor Software

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s been a really positive experience working at Epicor. I’ve had the chance to work on meaningful roles, partner closely with great teams, and continue learning along the way. The people here make a big difference—there’s a strong sense of collaboration, and it feels like everyone is working toward the same goals. Overall, it’s been a place where I’ve been able to grow and actually enjoy the day-to-day.

Cons

Like any company in a growth stage, things can move quickly at times, which can come with its challenges—but this is something Leadership is aware of and being cautious about.

4.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Supportive teammates - Powerful technology - Excellent growth opportunities - Vertical and Horizontal career advancement opportunities if you are curious, proactive, motivated, and genuinely passionate about the brand, teams, and the work we are doing

Cons

- It is easy to fade into the background if you don't have a center-stage role, you need to step up to make yourself visible; otherwise, you're at risk of career and reward stagnation - Like most companies, cost and timing are major contributing factors when deciding on the tools leadership make generally available to individual contributors - you're bound to be disappointed if you expect to have the latest and greatest of everything without first providing a value proposition to a senior leader. Be ready to invest personal time building use cases and gathering data to make strong cases for solutions you think will add value to your team and have a positive impact on the organizational strategy

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Epicor Software Response
2mo
Thank you for taking the share your feedback. We appreciate the time that you've spent with us and it is clear that you care deeply about the work we do for our customers at Epicor. We are happy to hear that your team and the career development opportunities we provide have been highlights of your experience with us. We're proud to say this is the experience that we're committed to providing to everyone on our team. With that being said, every person on our team, regardless of their personality or role, deserves to be valued and rewarded for the impact we make. We take this feedback seriously and are committed to making sure all contributions are equally valued. Our quarterly STAR awards are just a small piece of the puzzle. In FY24, the Epicor team recognized each other 17,346 times our internal recognition tool. We're continuously improving and innovating these types of tools and initiatives so that we can cultivate a culture of appreciation at Epicor. We encourage you to share what you've experienced with your HRBP so that we can hear more of your ideas and perspective directly. Thank you again for this thoughtful review.
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