A frustrating mix of changing priorities and unrealistic targets which contrast with good rates of pay and shifts. - Team Coach EDF Employee Review

3.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Generous pay, reasonable shift times, working conditions good. Company ambitious and innovative.

Cons

Unrealistic targets set for call centre workers to achieve - lack of time allowed off phones to complete complex tasks. New procedures often not prepared for properly - IT doesn't work correctly quite often.

Explore other reviews about EDF

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is a great place to work

Cons

None, company is a great place

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Real opportunities to grow into more technical roles (Control Center Operator → Systems Engineer paths exist and aren't just on paper). You get hands-on experience with industrial systems most people only read about — OSI PI, SCADA, OMS integrations, cloud telemetry — which is hard to get elsewhere. Management generally supports continued education and certifications.

Cons

Decisions move slowly. Getting tooling, software, or process changes approved often involves multiple layers, including approvals that flow up to the French parent company. Procurement and IT requests can take weeks for things that would take a day at a smaller company. Some legacy systems and processes haven't been modernized — you'll find yourself working around quirks instead of fixing them.

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