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DriveTime Automotive Group

Engaged Employer

no work life balance - Customer Service Guide DriveTime Automotive Group Employee Review

3.0
Apr 19, 2021
Recommend
CEO approval
Business Outlook

Pros

company does not mind trying different processes.

Cons

work life balance is minimal, commission pay changes frequently, if your manager likes you promotion is more likely. Blackout on vacation March through June

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DriveTime Automotive Group Response
5y
Thank you for leaving your review. We love to see that you've spent 5+ years with us, and we hope you continue growing your career with DriveTime. We are happy to provide coaching, training, and development to our employees which help lead to promotions. Our promotions are based on various factors, and favoritism is not one of them. Our retail teams work extra hard to serve our customers, and the 4-day work week is just one small way to help maintain a healthy work/life balance.

Explore other reviews about DriveTime Automotive Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
2w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Break room Covered work area good lighting

Cons

Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.

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DriveTime Automotive Group Response
14h
Thank you for taking the time to share your feedback. While we're glad you appreciated aspects of the work environment, we're sorry your experience didn't align with the values we strive to uphold. The DriveTime Family of Brands is committed to fostering a workplace where employees are treated with respect and concerns are taken seriously. We encourage any current team member who experiences or witnesses behavior that doesn't align with our values, or believes a concern has not been appropriately addressed, to contact Talent Support so it can be reviewed. We also appreciate your feedback regarding policy accessibility, communication, and leadership as we continue working to improve the employee experience. Thank you for sharing your experience, we wish you all the best in your future endeavors.
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