Work life balance is very poor. Scheduling is bad. If you close and have to stay late with a customer, you're expected to open the next day no matter how long you stayed there the night before. Not only do you have to sell the cars, you have to wash the cars, deliver the vehicle from other locations (in or out of state), and get deducted when the customer brings the car back when it quits on them. We're asked to provide excellent service but the product is very poor.