Better than most not as good as a few - Anonymous employee Dollar General Employee Review

4.0
May 12, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DG is a growing retailer - one of a very few. DG has shown itself to be in an evolution phase and will presumably continue to re-invent itself. The company has a solid set of Standard Operating Procedures (SOP). These spell success with a capital S if they are followed. No need to reinvent the wheel.

Cons

The growth pain is evident internally, but since the nature of retail is almost always in flux, the customer service side of the equation is not being supported as it should be. When budget reductions are required, the last place that these reductions should be looked for is in staffing. A lean staffing machine is not a good way to convince customers that the company CARES. Too many DMs and RDs do not want to face the reality that passing bad news up the chain is the only way for a company to continue grow. Keeping bad news away from the "biggies" is not a solid career move. It does come back to bite.

Explore other reviews about Dollar General

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable Pay Safe Clean Great opportunities

Cons

Work/Life Balance Can be Stressful

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job itself is easy. The cash register, stocking (especially the totes and dry truck) and cleaning are so simple however there are certain things that make it difficult, although the work itself is not (under the right circumstances.)

Cons

They never have enough people on shift so it’s always difficult to get things done. It seems like all the managers I know from the store I worked at and the surrounding ones are all so deep into drama it made me wonder if I was back in high school. Dry truck always seems to bring far too much and the stores are so little that overstock is a huge issue here. The reason I ultimately left was due to severe mistreatment and some safety concerns I had regarding some past experiences. I am very glad I left and I would not ever go back.

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