Good for illegals and high school dropouts. Unrealistic expectations. - Customer Service Representative Dollar General Employee Review

1.0
Jan 17, 2013
Recommend
CEO approval
Business Outlook

Pros

it pays...something. You get to wear black jeans.

Cons

Im convinced if they could get away with paying less than minimum wage they would. Management is totally disorganized. Employees are treated like criminals. 70% of shrink is caused by employees they say. While real customer theft is basically ignored. Schedule is not posted untill one day, sometimes only hours before your shift. If you work at breakneck speed, risking injurty, ignoring customers, and never taking breaks, then you will still not get done whats expected of you. Took a month to get my first pay check. Will complentent you one day for doing so well, then treaten to cut your hours the next day for not doing the impossible.

Explore other reviews about Dollar General

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable Pay Safe Clean Great opportunities

Cons

Work/Life Balance Can be Stressful

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job itself is easy. The cash register, stocking (especially the totes and dry truck) and cleaning are so simple however there are certain things that make it difficult, although the work itself is not (under the right circumstances.)

Cons

They never have enough people on shift so it’s always difficult to get things done. It seems like all the managers I know from the store I worked at and the surrounding ones are all so deep into drama it made me wonder if I was back in high school. Dry truck always seems to bring far too much and the stores are so little that overstock is a huge issue here. The reason I ultimately left was due to severe mistreatment and some safety concerns I had regarding some past experiences. I am very glad I left and I would not ever go back.

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