Good place for a short-term job, not good for a career - Anonymous employee Discover Employee Review

3.0
Aug 23, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good especially the paid time off, you start out with 20 days. The training is great, really prepares you for what you'll be doing. Co-workers are great as well as management.

Cons

Its a call center so there is a constant flow of calls coming in, never a break between calls. They keep changing how much incentive you earn, keeps getting lower. Recently began a new customer service requirements for representatives to follow, which I did not agree with.

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3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from leadership Remote or in office optional Training and development

Cons

Lower pay compared to competitors Hard to advance within company No large bonuses or raises

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