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      Dell Technologies

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      Dell Technologies reviews

      Fired after 10 years of soul crushing work - Sr Technical Support Engineer Dell Technologies Employee Review

      1.0
      Apr 25, 2023
      Sr technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The soul crushing environment builds character. Pay is ok.

      Cons

      Busy...ALL THE TIME. Mandatory Overtime. Management can deny movement for any reason they can pull out of the air if you make them look good. I can't even explain how many people keep their jobs relevant by continuing to make policy and constant changes and excuses for the tools. Dellserv, Delta, UI, UX, it doesn't matter what you call it if it doesn't ever work. In customer support you do the right thing and you still get dinged on metrics because NOBODY, even your manager, will back you up if you did the proper troubleshooting and get a repeat dispatch for something little that the on site tech broke.

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      5.0
      Jun 27, 2026
      Electrical engineer hardware intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very helpful and knowledgeable community, incredibly easy to talk to anyone in any part of the business. Gave me a wide range of experiences/projects.

      Cons

      Limited intern bonding opportunities when compared to Round Rock office.

      3.0
      Jul 4, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

      Cons

      Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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