Horrible managers , awful internal movement policies. Being held to HR policies which have not been published. - Enterprise Technical Support Analyst Dell Technologies Employee Review

1.0
Jul 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Good and flexible hours. Time off is good. Work life balance

Cons

Effective July 1st 2015 there is now a 24 months in current job requirement before you can apply for another job if your Associate thru Analyst level. This was 12 months before. If you're a Senior Analyst - Sr Consultant, you now have to be in your job 24 months before you can apply for another job, up from 18 months. The worst change however, is an unpublished HR policy that states no upward grade changes unless you've been your current grade for 3 years. If you just got hired as an Associate - Analyst level, you went from thinking 12 months to move up, to now 36 months . What a joke!!

Explore other reviews about Dell Technologies

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge company with opportunities to grow and work with other teams

Cons

The multiple time zones and countries meant a lot of night or early morning calls. Also layoffs were and are pretty regular.

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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