Good place for fresh graduates or interns. If you are a PRO then run and don't look back - Enterprise Technical Support Dell Technologies Employee Review

1.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

My only positive feedback is : Good work/life balance(but this is only because of the french laws) , opportunities to learn and get certified. My review is for the Montpellier site only, I heard better things about any other site.

Cons

The salary is less than the minimum necessary for living. I found this unbelievable as an IT personnel. I had to face the fact that a tinkerer with 8 years of school + professional qualification, earns more than an IT enterprise support with 16+ years of education. There are huuuuuge salary differences within the same team. I was on the low end and the high end had 20% more and he/she was doing half of my workload. Managers can simply just block any internal job application of yours, and afterwards they can just simply decide to not to give you any salary raise. Moreover, they will even tell you that you are going to be impacted repeatedly. The environment is not performance based, it is "who likes who" based - e.g. do not even dream of a promotion if you just work hard and don't have relatives in the management. When a job is published and even before, the hiring manager already knows who will get the job. I didn' even left my job and they already knew who they will hire, so people applying normally are just given false hopes and they waste their time. Dell Montpellier is a "family business", you better be part of the "family" if you have long term plans. Another chance of getting a promotion is if you do half of your superior's job. Or go to coffee and do sports with a lot of managers etc. Ya know the drill, aye ? Foreigners are mislead and disrespected. The managers (wannabees) never ever have read the french labour laws. People doing sports of sueing companies : Dell Montpellier is a goldmine for you. Just try to get in and within 1-2 years you will be surely given a good reason. The environment is toxic, a lot of frustrated and underqualified persons are working at Dell Montpellier. This, combined with the low salary, will "boost" down your morale to the bottom of the Marianna trench. It is very hard to come up from there.

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Dell Technologies Response
11y
Many thanks for taking the time to share your experience at Dell. While it's disappointing to hear some of your comments, we appreciate all of the feedback we receive, and will ensure our leadership team is made aware of it. Thanks again for your feedback.

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5.0
Jan 27, 2026
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CEO approval
Business Outlook

Pros

Come here for good benefits and work culture.

Cons

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1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

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