Social media customer care executive - Customer Care Social Media Executive Deliveroo Employee Review

3.0
Dec 7, 2019
Recommend
CEO approval
Business Outlook

Pros

- friday lunch - great people - great office - opportunity to travel (APAC exchange) -Company provides Uber/taxi for when you're working late

Cons

- Weekends no longer exist for you - Late shifts finishing at 11:30PM - Underpaid compared to other companies

Explore other reviews about Deliveroo

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing teams and nice working space

Cons

A bit overload with work and tasks

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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