Terrible Management, Terrible Culture and Many Bullies - Anonymous employee Deliveroo Employee Review

1.0
Aug 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- It is not a corporate work environnement, you can come to work wearing jeans and trainers - Extra food is often around. You get to try new and exiting food - Team is young and you will become friends with people if you are in your 20s - Cool office - Central Location - £30 Gym membership

Cons

Worst Management Ever. - Targets change all the time and you are not told so, then blamed for not doing the right thing. - Reviews are completely untrue, no ones tells you what they think to your face - When you ask for clear and honest feedback you are not told the truth even truth you ask for it. - You are promised to be given more responsibility but the salary does not follow. - Some people can get by not doing anything at all while others have to work twice as hard and do not get any reward for it. It is extremely clear that some people where hired because they might know people useful for the CEO/ Top management and this allows them to be sloppy, hand in incomplet work, blame others for their own mistakes and barely work at all. - I am not surprised that turnover is so high. - Deliveroo employee are so full of themselves and some are even official bullies. I know people going home crying after work because they were treated so poorly. It's a shame that a company with such an amazing project is ruining it's reputation and futur from within with a clear lack of leadership, of managers who actually know how to manage teams and a culture created by a couple of self-centered teens who think they are the reason for this food revolution just because they were amongst the first people who got hired. - Do not trust anyone in this company, they will use you to their advantage without the blink of an eye. - Very little opportunities for progression (this depends on you team but most will not promote you).

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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