Okay Job - Customer Service Representative Conduent Employee Review

1.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work with decent pay.

Cons

The support from management and supervisors is non existent. Human resources employees are careless and make many mistakes especially during the onboarding process. You are handling calls all day from frustrated account holders because of constant mistakes from employees.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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