Do not work there - Customer Service Agent Conduent Employee Review

1.0
Jan 4, 2025
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about this company

Cons

This company will write you up for anything. If you don’t meet your metrics, if you don’t follow the script they now provide. If you need time off and don’t have vacation time they deny. If you use the 10 days for sickness they will write you up and fire you. They charge their policies to accommodate them to either write you up or fire you. If you have electric outages or WiFi issues they count that against you. This company is a nightmare.

Explore other reviews about Conduent

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home No travel to.work

Cons

I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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