Micromanage - Customer Service Associate Conduent Employee Review

2.0
Jun 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote and able to provide Customer service

Cons

The micromanagement is over the top. You can have perfect reviews and still can’t do right. Passed on to new teams without notice and can’t be selected for other positions if you don’t kiss their tail. Done team leads are great, but others need a class in being a team leader.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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