My experience with Conduent (Spoiler, it was bad) - Customer Support Assistant Manager Conduent Employee Review

1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Working from home was nice, Original manager was very understanding and caring of his team on a professional and personal level. Management can make or break your experience here. This is kind of a pro, kind of a con, but they dont like to let people go so it makes you feel more secure in your job.

Cons

Terrible pay gaps, virtually no chance at advancement in position or pay increases despite the company profiting more and more every year I was there, understaffed the entirety of my time there, expecting employees to do more and more work with no additional compensation and being told it will lead to pay increase and/or position advancement when those things were never a reality to begin with.

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3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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