1.0
May 20, 2021
Current employee, more than 1 year
Cary, NC
Recommend
CEO approval
Business Outlook
Pros
Easy hire, paid training, remote during covid
Cons
Working there. It high stress, not a long term job, too many ways to get marked low performing. They have 4-5 performance grading scales, just different excuses to terminate you once the phone stop ringing. Communication is minimal, favorite line of management is that's a good question I'll have to get back to you about that. Working with people (managers) who are condescending and patronizing. It's seasonal/contract work but listed as fulltime permanent. Benefits are too expensive, like 200 per check pay then 4000 or more out of pocket. High turnover, racist co workers and, getting verbal abused by callers.