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      Conduent

      Engaged Employer

      Conduent reviews

      Should I stay or should I go? - Senior Business Leader Conduent Employee Review

      3.0
      Jun 19, 2018
      Senior business leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to be an agent for change, this is for you. As those who don't want to "get with the program" leave, opportunities will open up for those who stay. (Career progression is reactive, not proactive.) Shifting work from the US to India creates many opportunities for India employees, as long as the compensation/benefits package is competitive. Corporate mandates that attempt to foster a "One Conduent" culture can unify a broad and diverse workforce if executed in a way that employees will perceive that there are benefits to them personally.

      Cons

      If you can't tolerate an enormous amount of change, this is not for you. As those who don't want to "get with the program" leave, the burden to "pick up the slack" often falls to those who stay. (Succession planning is reactive, not proactive.) Shifting work from the US to India at an unreasonable and risky pace with little consideration for the impact on clients is a dangerous way to run a business. Corporate mandates that attempt to foster a "One Conduent" culture can be demoralizing for those employees who just view the changes as take-aways.

      avatar
      Conduent Response
      7y
      Thank you for your feedback. Conduent is in the midst of a significant strategic transformation to position itself for long-term, sustainable, profitable market leadership. And like most transformations, we’ve had to make difficult business decisions to reinvent our company from the ground up and change the way we work. This was a vital and necessary undertaking, but in the end, it’s made us a stronger, more unified company that’s fiercely committed to investing in its future – and its people.

      Explore other reviews about Conduent

      5.0
      May 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management with team leads

      Cons

      Hard to please everyone there

      1.0
      Jun 22, 2026
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home , convenient

      Cons

      The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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