Depending on your supervisor will make or break you. - Customer Service Associate Conduent Employee Review

3.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy money for training, interview process was a walk in the park, and ease of scheduling. There’s a gym now!

Cons

Mandatory overtime can be a pain. Some supervisors aren’t helpful. Management can be better. Insurance plans are expensive. If you cant maintain stats, look for another job.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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