Thought it would be better..... - Customer Service Representative Conduent Employee Review

1.0
Aug 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Great uplifting words for it's customers. Gives "them" hope.

Cons

This company was a spin off of Xerox which by the way was purchased from ACS ( which was a great company). Conduent nor Xerox for that matter doesn't look out for it's employees. They don't donate to charity's but if there are donates made from the employees these must be given in their company name. I find something wrong with that. Hopefully, they will get it together and take a hard look since their founding day has only been in January of this year but it's definitely not somewhere it's employees want to be. I know alot of talented people who have left or have their resumes ready. If they are all gone can you handle the job?

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5.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Paid training

Cons

Micromanagement Long hours Stressful ----

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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