the worst when it comes to treating you like a human - Customer Service Representative Conduent Employee Review

1.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

very good training system and teacher

Cons

I had medical emergency and missed 2 days. not only was I fired, but they docked my pay 1.50 per hr retroactively. after I agreed to delay half of training to help them meet their quotas. I was respectful, followed all their ridiculous dress codes, phone rules, was not asleep in class, did not leave class for extra breaks, was punctual. Then I get seriously ill and I call in, offer to take certification test as I have excellent test score average, but they terminate me. no wonder morale is so bad.

Explore other reviews about Conduent

5.0
Jan 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great supportive team including upper manager

Cons

No cons during my employment

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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