Unprofessional, unorganized, frustrating - Tier I Tech Support Conduent Employee Review

1.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Work-from-home Paid training (even though it's bad training) Possibly a good schedule, though you won't find out until very late in training

Cons

Unprofessional, backwards training program that puts you on the phones with customers before you've even used the support software. They changed my start date (weeks!) 3 times in a month period, before starting the horrible training. Incorrectly stated background check laws during the hiring process.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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