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      Conduent

      Engaged Employer

      Conduent reviews

      Good place to get your healthcare start in call center - Customer Care Trainer Conduent Employee Review

      3.0
      Jul 16, 2017
      Customer care trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly work environment, management easy to work for and professional, flexible work schedule, opportunities for overtime, good place to get healthcare experience

      Cons

      Pay below industry standards, company trying to manage large debt incurred while still a part of Xerox, Carl Icahn slashing expenses from top down

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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