Ok - Senior Customer Service Specialist Conduent Employee Review

3.0
Apr 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and willing to work with you on schedule needs. Very lax management style and allow for self management.

Cons

Schedule changes can and do happen overnight which can be hard. Little to no management involvement means issues can get out of hand without being resolved.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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