HORRIBLE - Call Center Agent Conduent Employee Review

2.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Overtime. You have an hour mandatory per day.. so that alone and it adds up. Talking to certain customer is actually really good.

Cons

They tell you that everyone has a fair shot at working their way up. When really it's who kisses the most butt. It's a set up. It's ghetto and unprofessional. Everyone is friends and no matter how hard you work of you don't suck up to the bosses you will not move up.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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