Things went downhill fast - Underwriting Account Associate Chubb Employee Review

3.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Large organization, great place to learn the basics and gain experience. I see this is a stepping stone. They offer lots of internships. Intern, get a job out of college, learn what you can, and then leverage that into a new position somewhere else after a few years. This is no longer somewhere you can build a lifelong career and retire.

Cons

The recent culture shift. The CEO has his head up his butt. He is very out of touch and too arrogant to realize it. They handled RTO so very poorly and it really damaged trust. To make matters worse, they don’t have the office infrastructure to even support everyone in the office. Hoteling cubicles, no parking, everyone coming into an office to sit on Webex calls. The raises do not keep up with cost of living. Talking 3-5%. The micromanaging has begun-they count badge swipes and count it against your metrics for example. Salaries are below market averages as well.

Explore other reviews about Chubb

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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