Pros
The people that work here are great and there was a sense of teamwork. The health benefits were good and the FLEX time was great. You will learn a lot of information as there was constant training. There was a sense of independence as long as you got your work done.
Cons
Extremely High volume of work and unobtainable goals. This is a claims field so expect no praise and only criticism. This is how you will learn quickly. You will never meet expectations and every error you make is focused on (as in any claims field) . Very low pay and no opportunities for advancement. Since it is a small office it is very political (its masked as competitive) environment and you are not paid for performance. This was a high turn over high volume high stress entry level position. Treat this position as if you are a student in school. Learn everything you can and keep all materials. This is not an area where you will advance - this is an area to learn as much as possible. You will be able to bring this knowledge to a new company where you will be looked upon as an asset and paid for your performance.