Inexperienced and hostile leadership - Senior Software Engineer Checkout.com Employee Review

1.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is decent although better can be found elsewhere for high performers in the City.

Cons

The leadership is extremely inexperienced, and recently is hostile towards its employees. They treat everyone like children who don't know that things can be better, or shouldn't be like they are at Checkout.com I thought I could slug it out for the somewhat decent pay but it's just not good here. I would not recommend others join.

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Checkout.com Response
1y
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience at Checkout.com. Your concerns regarding leadership are taken very seriously. At Checkout.com, we strive to foster an environment where all employees feel respected, valued, and supported. We regret that your experience did not reflect these values. We are currently working on several initiatives: We have new leaders across our senior leadership team and we have a focus on Culture, Inclusion and Communication. We are investing in our People with increased focus on coaching, learning and development with several training programmes aimed at managers shortly to be launched. Our leadership team are committed to embodying our operating principles and welcome feedback through the spaces we have set up such as AEMs and Q&As as well as within individual departments.

Explore other reviews about Checkout.com

5.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Learning about fintech industry Great leadership

Cons

none that I can think of

1
avatar
Checkout.com Response
1y
Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good salary, thats about it

Cons

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

5
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