Lost identity & notoriously biased leadership leads to steady decline - Senior Software Engineer Checkout.com Employee Review

1.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

- Breakfast and lunch offered - Events are a big deal

Cons

- Lack of diversity & inclusion in leadership - High turnover in senior management leading to reshuffling of priorities and constant restructuring. This affects career progression and generally team morale. (The previous guy is always the wrong hire & made wrong decisions.) - Adamant with RTO policy enforced to have people in office despite CKO working well during Covid with WFH. - The Boys Club at the top get to make the decisions and are clear of accountability. The culture of scapegoating is under the surface, hidden under the big words of operating principles, but very much there. - Generally more reactive than proactive when it comes to technical issues. - It's one of those places where if you're good at what you do, you get rewarded with more work and no recognition. - Performance review system is flawed with obvious preferences to certain teams, close to the The Boys Club. - Many, many teams and very often looks like some of those teams exists only for the sake of it with no actual value. - Office politics is out of control, it's the only way to survive in this company. If you do not play this game or you're not a "yes-man", this is not the place to even consider.

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Checkout.com Response
1y
Thank you for sharing your feedback. We acknowledge your feelings regarding the respect and leadership within our company. Employee well-being and a supportive work environment are paramount to us, and your feedback highlights areas where we can improve. Our aim is to create an environment that is respectful, inclusive, and conducive to growth for all. We understand the challenges you've mentioned regarding our management team and are committed to addressing these issues. We are actively implementing initiatives such as open forums for feedback to foster a stronger company culture where every voice is heard and respected. We apologize that your experience with us fell short of your expectations.

Explore other reviews about Checkout.com

5.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Learning about fintech industry Great leadership

Cons

none that I can think of

1
avatar
Checkout.com Response
1y
Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good salary, thats about it

Cons

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

5
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