A lot: - Sales Managers mostly haven’t made a commission in 2022/23 - the product is ridiculously difficult to sell - once you get in the door, pricing is agreed and a deal is struck, you have to pass underwriting which has a notorious 25(ish)% success rate - your entire pipeline could be wiped out - no brand awareness in the US - and marketing is doing their best but no results yet - the leadership is woefully inept. There are 2/3 pod leaders that are genuinely talented and good managers - the rest (typically the remote ones) are so, so bad. “Bad” = wildly insecure, picks favorites, results don’t matter - only perception, etc. - Changed the sales comp plan from 12.5% for 2 years + residuals to 15% flat for 12 months - tried to play it off as if we were going to be making more $ - HR sloppily sent out a broad, scary ‘post termination activities’ docusign a month ago - essentially saying the signor wasn’t allowed to work in payments or adjacent companies, ever. Only the sales team got this docusign I’ve even had my brush of homophobia at CKO. Exec leadership did nothing (actually the opposite - sided with the offender claiming “please don’t rock the ship”). I regret not going to HR with this but I was intimidated. Checkout US is a very different animal than in the rest of the world. I’d be a bit more inclined to join in the EU or APAC (after a thorough due diligence) I am grateful for one thing - I’ve been given a barometer for measuring a good vs bad culture - There are certain individuals in leadership that I will never, ever work under again.
