Good company to work for - Anonymous employee CarMax Employee Review

4.0
May 16, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CarMax values and expects integrity. Great company as long as you do not mind the retail hours. The managers are honest and very involved in providing feedback. They are great at working with you if you need time off and they really do care about the employees.

Cons

Retail hours. Feedback is given constantly which can sometimes be overbearing. CarMax consistently wants to chase waste out of their operations which is great in theory but the workload is too heavy for a lot of positions.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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