Low pay for the hours worked - Sales Associate CarMax Employee Review

3.0
Mar 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and great fellow employees

Cons

Low pay and long hours. You only make $150 per car and 1$00 if the customer gets the warranty, and half the time the cust. passes on the warranty. Ive seen many instances where the company made over $8k in profit and still only made 150bucks. Quality of life isnt there. You get a weekend off once every 6weeks and many nights you have too work till 9pm.

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5.0
Jun 4, 2026
Recommend
CEO approval
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Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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