Not bad at all - Sales Associate CarMax Employee Review

4.0
Sep 2, 2015
Recommend
CEO approval
Business Outlook

Pros

I can say that Carmax buena park is a good place to work, There are a couple managers there that are just amazing.. managers there really do that the time out of their day to pull you aside and just make sure that you are doing okay. they actually do care here at carmx

Cons

the only thing that I would change is the amount that they are paid for appraisals. the amount of them that come in and dont want to sell their car is insane, and since you are with them and need to get them off of the waiting list, sometimes you can waste hours helping people that just want to see what their car is worth, just to see it

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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