Pros
Decent training program. Basically Sales 101 with a dedicated mentor. Friendly and helpful co-workers, none of the "cutthroat" mentality typical of car dealerships. Low pressure sales environment, not necessary to be knowledgeable about cars, they basically sell themselves. Everyone is guaranteed a minimum amount of customers through "ups" system and web leads. Benefits are better than average.
Cons
100% commission pay, only guaranteed income is a minimum wage subsidy that has to be payed back from your next paycheck. All commissions are "mini" commissions of a relatively small amount of money compared to the amount of work that goes into each sale. The only way to increase this amount is to up-sell the extended service plan. Average sales are 10 cars a month with 50% success with the service plan. This equals out to an average of 2K per month or 24K a year, about half of the average dealership. Although it is a commission based job you are tracked for tardiness. You accumulate "points" for each time you are more than 60 seconds late and will be terminated on the spot once you have accumulated a certain amount of points. This system also applies to anything else that a manager deems a "mistake." No flexibility on the local level, this system is enforced by corporate and does not take into account successful sales numbers or years with the company. Little job security due to these point systems. Even if you have above average sales you can be terminated for not increasing your numbers on a monthly basis. High turnover rate.