Sales Managers Care About Their Bonuses - Not Your Rent - Anonymous employee CarMax Employee Review

1.0
Oct 20, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make good money with or without a degree if you're willing to work 10-12 hour days 6 days a week, and be available 24/7 on your cell phone.

Cons

The commission is terrible ($160 for selling a car, which can take 2 hours or 2 months), the hours are long (shifts are 9-10 hours five days a week, and you ALWAYS end up having to come in early, stay late, or come in on your day off), and management only cares about the store making budget so they can get a bonus, so they don't care if they give your customer to another Sales Consultant and you lose your commission, because as long as the unit still gets sold, they're closer to their bonus.

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Pros

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Cons

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May 31, 2026
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Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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