Growing but not clear how inside current structure. - Buyer CarMax Employee Review

4.0
Aug 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Great training, great team atmosphere. Outstanding support. Quality work life balance. Unique tools to the industry. Unique approach to used car industry. Excellent entry management training.

Cons

Compensation as compared to your earnings for the company are not aligned properly. Inadequate staffing for work load. Slow to promote at times, limited growth without relocation.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
See reviews by: Helpful|Rating|Date|All