Great Company Lots of fantastic benefits - Sales Consultant CarMax Employee Review

4.0
Aug 18, 2019
Recommend
CEO approval
Business Outlook

Pros

The 401K and company stock programs are amazing. My 401 K has doubled being there for only one year. Sick leave benefits are great although I don't use them much. You do get PTO. The company model is perfect for car sales if only the public would realize that. Carmax stands behind what they preach and sells great cars without mind games or manipulation and I love that about the company. Management is only there to advise and they are pretty helpful most of the time.

Cons

Carmax is really strict and 3 friends of mine were fired this year. The car sales business is full of tirekickers and people don't understand that when they waste your time-you could be helping another customer, and they don't understand the term "commission only". There are about 4 months this past year that I made good money and it was wonderful to get somewhat caught up on bills, but then the next month you are poor again. Some sales consultants are able to be really consistent and just have a knack for sales. For a lot of us, its a financial roller coaster. I have made $1300 in a day, and another week only make $50. Carmax doesn't let you starve though, they do give you minimum wage if you didn't make at least that, and then you pay it back if your next pay period was over minimum wage.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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