Buyer - Buyer CarMax Employee Review

4.0
Feb 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits and training. Great atmosphere, laid back and somewhat casual. CEO and top execs are very down to earth and came to our store and had a bbq with us. It was great, felt like a family.

Cons

Typical salaried job, coming in on your days off. Big corporate structure, bosses of bosses, etc. Some bureaucracy

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
See reviews by: Helpful|Rating|Date|All