1st 6 months - Sales Consultant CarMax Employee Review

3.0
Jan 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Seemingly well organized. Management invests a great amount of time and effort screening possible candidates resulting in lower turnover. Being successful (selling cars) is rewarded in both more money (not much) and encouragement. If you are not selling, you will be "coached" with a steady stream of documentation outlining what it is that you need improvement on. No matter what, the sales managers are documenting everything you do and you are constantly acknowledging their observations.

Cons

It's all about drinking the carmax cool aide, or the appearance of it. False sense of worth, do not think for a minute a sales consultant not selling the most cars,but doing well is relevent. We all wondered why the LGM location general manager wouldn't say more than a couple of words to us one on one. Sales pukes are the lowest form, easily replaced and not worth getting to know. If you understand that and can live with it, you will be fine. It takes 55-60 hours a week to make $1,000 a week so the lazy and those needing constant positive feedback for their ego need not apply

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5.0
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CEO approval
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Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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