Pros
I was an employee with Capital One for over 20 years. During most of that time they offered good benefits, fostered a solid culture and had a good vision for the future. The culture specifically is what kept me there so long, while turning away other companies from enticing me away. Another positive was the ability to move around the company to different roles if you desired a new challenge.
Cons
Post COVID, Capital One's culture has shifted dramatically to toxic. Amazon cast-off executives are now influencing a culture where doing your job is not enough to keep your job. They force management to make the bar so high during calibrations that only a select few can reach it and then they outright terminate the employees under the bar without a Coaching Plan or Performance Improvement Plan. Employees are asked to do more with less without any additional compensation. Executive Leadership is easily influenced by the tech companies that Capital One strives to emulate. Instead of being the leader in their industry and doing what is best for the associates, they base their decisions on what Google, Apple and Amazon do. Employees are being forced back into the office and if they don't badge in often enough, they are terminated.