Stay away from "Refi" (Auto Refinance) - Senior Software Engineer Capital One Employee Review

1.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The benefits were pretty good; Plano has good BBQ.

Cons

Everyone lives in fear of the bi-annual ratings. They mainly want new grads (or TDPs) that they can 'brainwash' into their way or working. A huge red flag is that it's very difficult for experienced hires to succeed there. Outside experience should be considered and embraced as diversity. It was apparent that the codebases were engineered by people with very limited experience; sloppy, poorly written, and lacking in clarity. A fairly simple questionnaire application for vehicle loan refinancing is being broken into 10+ micro front-ends. Having diverged from one another, each is largely different and a challenge to maintain. Agile practice was vastly sub-par; every work item was assigned a 1 or 2 point estimate when they took a full sprint to complete even for experienced devs. No one respected their work and thought about it beforehand. Refinement sessions were merely a formality. Poor team velocity; consistently averaged far less than 50% points delivered vs promised. Culture is more focused on output as opposed to quality. Everyone believes they are walking on water. Suggestions were met with, "well what are you going to do about it" from my manager. I'm sorry, but I couldn't change the entire group's culture of poor practices. Code reviews were a joke; everything 'LGTM'. RTO alienated remote workers. There's also a lack of effective on-boarding. They spend a week telling you about the architecture of the company's technology systems, but none of that really matters for the developer's day-to-day. No overview of the business of refi was given.

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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