Great experience in the retail bank. Just bought ING Direct. Should be a positive for that business. Credit card busines - Principal Associate Capital One Employee Review

5.0
Jan 15, 2014
Recommend
CEO approval
Business Outlook

Pros

People were smart and like their jobs. Opportunity to change roles every year to try new areas, even across business lines. Job is very flexible to personal needs or work from home desires.

Cons

The culture is a little political. Difficult to get the ball rolling on something new/different. Many layers of management before getting to a decision maker. Headquarters in Tysons Corner, not a desirable place in my opinion.

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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